Puget Sound Equipment Sales is your premier source when renting our buying pumps or generators!  We pride ourselves on making each and every transaction as easy as possible. We value our customers and are happy to field any questions about our pump rentals, pump sales, freight or any issues that arise. Please do not hesitate to contact us!

Shipping

The pumps and pumps parts that we keep in stock, can be shipped in 24 hours, but all other pump or pump parts will typically ship directly from the manfacturer within  2-3 Days using UPS, LTL Freight or our driver to deliver locally. Freight charges apply, unless noted in quote.

Used, on-site equipment may be picked up directly from our yard in Everett. Alternatively, we will work with you to schedule personal delivery or leverage our experience and contacts to help arrange freight.

Returns

Puget Sound Equipment Sales is a factory authorized warranty center for most brands that we carry, so we will accept returns on New Equipment Purchases due to factory defefcts and all others on a case by case basis.  Customer will responsible for return freight and will also incur a 20% restocking fee for non warranty returns.  We work with all our customers in order to make every transaction a positive one, so always feel free to call our friendly staff (425-423-PUMP) if you decide that you may need to return an item.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Warranty

All new equipment comes with standard manufacturer warranties, and Puget Sound Equipment Sales is more than happy to file your warranty claims for equipment that we sell or for manufacturers that we are an authorized service center for.

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at manager@pugetsoundequipment.com and send your item to: 8015 Broadway, Ste B Everett WA United States 98203.